The intended audience for this article is Agents.
Login to AMS360 as an Administrator
In the top navigation, click
AdministrationOn the left menu under General, click
Activity/Suspense SetupIn the Activity/Suspense Setup window, click
Newin the top yellow bar
βEnter
Wunderitein theActionfieldEnsure that the
Activebox is checkedIn the top yellow bar, click
Add
β


