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Setting Up 2-Factor Authentication (2FA)

Enable 2FA in Wunderite

Philip MacDonald avatar
Written by Philip MacDonald
Updated over 3 weeks ago

The intended audience for this article is Agents and Insureds/End Customers.

2-Factor Authentication (2FA) enhances account security by requiring a second form of verification in addition to your primary login method. Follow the steps below to enable 2FA in your account.

Step 1: Accept Your Email Invitation

When you join Wunderite, you’ll receive an email invitation to set up your account. Click the link in the invitation to begin the setup process.

Note: If you have not received the email, check your spam/junk folder or contact your account administrator for assistance.

Step 2: Set Up Your Password (Optional)

While creating a password is optional, we highly recommend it for added security.

If you choose not to set a password, your primary authentication method will be a secure link sent to your registered email inbox. You can still enable 2FA regardless of whether a password is set.

Step 3: Navigate to Account Settings

  1. Click on your profile icon or username in the top-right corner of the dashboard.

  2. Select Account from the dropdown menu.

Step 4: Enable 2-Factor Authentication

  1. Scroll down to the Security section in the Settings page.

  2. Click on the Enable 2-Factor Authentication button.

Step 5: Scan the QR Code

  1. A QR code will appear on your screen. Open your preferred authenticator app (e.g., Google Authenticator, Authy, or Microsoft Authenticator).

  2. Use the app to scan the QR code.

    • Alternatively, you can manually enter the provided key into the app if you are unable to scan the QR code.

Tip: Ensure that the time on your device is synced correctly to avoid issues with the generated codes.

Step 6: Verify the 2FA Code

  1. Once the QR code is scanned, your authenticator app will generate a 6-digit code.

  2. Enter the 6-digit code into the field provided below the QR code on the setup page.

  3. Click Enable to complete the setup process.

Next Steps

Troubleshooting and Support

  • If you encounter any issues during the setup process, ensure that your authenticator app is up-to-date and your device’s time settings are accurate.

  • If you lose access to your authenticator app, contact your administrator to reset your 2FA, or direct them to our Reset 2FA Code help guide.

  • For additional assistance, contact our support team at [email protected].

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