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Reset 2FA Code
Peter MacDonald avatar
Written by Peter MacDonald
Updated over 3 months ago

The intended audience for this article is Agents.

Agency administrators can reset the 2FA code for an agency team member that loses access to their authenticator app (preventing them from logging in to their Wunderite account).

Prerequisites:

  1. Only Agent Administrators can reset 2FA for another agency team member.

  2. The Agent Administrator must have 2FA enabled on their own account.

  3. The Agent Administrator will need to verify their identity with their authenticator app before they can reset another agency team member's 2FA.

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