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Assign forms to multiple recipients and track their status with "I'm Done"
Assign forms to multiple recipients and track their status with "I'm Done"
Peter MacDonald avatar
Written by Peter MacDonald
Updated over 2 months ago

The intended audience for this article is Agents and Customers.

Wunderite makes it simple for insurance agents to assign questions to multiple recipients (insureds). Wunderite also tracks recipients' status answering those questions. Peter breaks it down in this video, highlighting:

  • Sharing a form with multiple recipients (insureds)

  • What the insureds see

  • "Done" vs "Complete"

    • Insureds mark a form as "I'm Done" to indicate that whatever was assigned to them is done

    • Insurance agents mark a form as complete once all insureds are done and the agent has reviewed the form

    • Wunderite will warn agents if the agent marks a form complete when not all recipients have clicked "I'm Done"

  • What happens to the insured view when a form is completed

    • When a form is marked as complete, the insured can no longer edit the form

    • If the agency has an AMS integration, marking a form as complete will also trigger Wunderite to create an activity in AMS

  • How an agent can mark a completed form as "incomplete" to assign more questions to the insured

    • Wunderite warns the agent that assigning new questions to the insured will change the insured's status from "done" to "not done"

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