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Export and Download your Data

How do I Export and Download my Data from Wunderite. What does the data download look like?

Peter MacDonald avatar
Written by Peter MacDonald
Updated this week

The intended audience for this article is Agents.

How to Export your Data

  1. Must be an Agent Admin

  2. Navigate to Team > Team Settings > Request Data Download

  3. Confirm by clicking "Queue Email Download Link"

  4. It will take up to an hour for your files to be prepared. You will receive an email when your data download is ready

  5. Open Email, download .zip of your data within 24 hours

Windows Users: If you run into issues, try extracting the .zip with Winzip, WinRAR, or 7-Zip. Windows sometimes runs into issues in these scenarios:

  • Long filenames (260 max character limit) and/or deeply nested folder structures

  • Special characters in the names

  • Encoding issues (pre-Windows 10)

  • Very large ZIPs - ZIPs larger than 4GB or with >65k files could fail.

Extract the .zip Folder

Extract the .zip folder with a .zip extraction tool that is capable of extracting folders with nested files. Apple / Mac's default extraction tool works. Windows users need to use another tool.

Windows Users: If you run into issues, try extracting the .zip with Winzip, WinRAR, or 7-Zip.


​Windows' native unzip tool sometimes fails with large files or deeply nested folders. See screenshot of Windows' native export error:

What your Data Looks like

When an agency exports their data, Wunderite export all forms and signature packets/files with the data they have at the time the export is requested (regardless of status) into a zip file titled "[agency name].zip ".

We do not export activity logs.

In your agency zip folder, Wunderite exports a folder for each Commercial and Personal risk profile with the following files and folders:

  1. Folder: Risk Data

    1. File: .xlsx from Export All Risk Data

    2. Folder: Files - Risk Data record that has any Files & Attachments

      1. Folder: [risk data name] - will only have folders for risk data areas that have files & attachments on any risk data record

  2. Folder: Policies

    1. File: .xlsx from Export action on /risk-profiles/{u_id}/policies page

  3. Folder: Forms

    1. Folder: [risk_questionnaires.friendly_name]

    2. File:[Form Name].pdf

    3. Files (Form uploads): [file name].[ext]

  4. Folder: Signatures

    1. Folders: [signature_packets.title]

    2. Files: [signature_packet_forms.title].pdf

Screenshot of Example Wunderite Data Export / Download

Example Wunderite Data Download / Export

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