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December 18, 2024 Release Notes

Various Forms Library bug fixes

Philip MacDonald avatar
Written by Philip MacDonald
Updated this week

โ€‹โœ”๏ธ Fixed


Support articles don't load in support chat window - WB-10992

If a user attempted to open a support article from the Intercom chat window, they would only see the page header with a blank page. We updated our Content Security Policy exceptions to ensure that Intercom content doesn't get blocked.


Can't send form to newly created risk profile until page is refreshed - WB-11019

When creating a new risk profile from Forms Quick Start or the Forms Library, the new risk profile wasn't selectable until the page was refreshed.


Can't add Form Template to risk profile from Forms Quick Start - WB-11017

When trying to add a Form Template to a risk profile from the Forms Quick Start flow, agents would encounter an error preventing them from adding the Template.


Unable to close Forms Library window on mobile - WB-11018

When viewing the Forms Library on a mobile device, selecting the X button wouldn't close the page.


Old versions of forms persist in the Forms Library - WB-11011

Fixes an issue with the Forms Library where old versions of forms would persist in the Forms Library and couldn't be added to a risk profile. When a form is versioned, the old version of the form shouldn't display in the Forms Library.

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